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Oracle NetSuite Integration with BigCommerce

Project Info

  • Project Category
    Web Development
  • Project Date

At Minnek Digital, we understand the critical importance of seamless data flow between your e-commerce storefront and backend ERP. Our custom Oracle NetSuite–BigCommerce integration bridges the gap between your online sales channel and your ERP system, automating order management, inventory updates, credit applications, and customer data synchronization.

Key Features & Benefits

  • Two-Way Order Sync

    • When a customer places an order on BigCommerce, the integration automatically sends that order to Oracle NetSuite ERP.

    • Real-time order status updates ensure your finance and fulfillment teams have the latest order information without manual entry.

  • Inventory Synchronization

    • Inventory levels updated in NetSuite are instantly reflected on BigCommerce, preventing overselling and backorders.

    • Conversely, sales on BigCommerce decrement NetSuite stock levels, keeping your ERP data current.

  • Credits & Returns Management

    • Apply store credits or process returns in NetSuite, and the updated credit balance flows back to BigCommerce.

    • Streamlines credit-memo workflows and automatically adjusts customer balances in your e-commerce store.

  • Customer Creation & Updates

    • New customer accounts created on BigCommerce are automatically added to NetSuite as new customer records.

    • Any edits to customer details—billing addresses, contact information, or payment terms—are synced bidirectionally.

  • Comprehensive Order Logging
    A built-in logging module tracks every transaction, providing a clear audit trail for each synced order.

    • Logs include timestamps, transaction IDs, and sync status, ensuring transparency and rapid troubleshooting.

  • Cost-Effective, 100% Hosted on Client Server

    • Unlike off-the-shelf solutions (e.g., Celigo) that come with hefty subscription fees, our integration is custom-built and deployed entirely on your servers.

    • Full control over maintenance schedules, data security, and server resources—no third-party hosting or additional monthly costs.